Legal Notice

Site Publisher

Web Hosting

Intellectual Property

The entire content of this site (texts, images, videos, logos, graphics, etc.) is protected by intellectual property rights and belongs to PINCHBALL or its partners. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, regardless of the means or process used, is prohibited without prior written authorization from PINCHBALL.

Any unauthorized exploitation of the site or any of its elements will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

Liability

The information provided on this site is given for informational purposes only and is subject to change. PINCHBALL disclaims all responsibility for any direct or indirect damage that may result from access to or use of this site.

PINCHBALL cannot be held responsible for the unavailability of the service, external intrusions, or the presence of computer viruses.

Personal Data

In accordance with the French Data Protection Act of January 6, 1978, modified by the law of August 6, 2004, and European Regulation 2016/679 of April 27, 2016 (GDPR), you have the right to access, rectify, delete, and port your personal data.

To exercise these rights, you can contact us at: pincrawl@pitp.it

For more information about how we process your personal data, please consult our Privacy Policy.

Cookies

This site uses cookies to improve user experience and analyze traffic. By continuing to browse this site, you accept the use of cookies in accordance with our Cookie Policy.

Applicable Law

These Legal Notice is governed by French law. In case of dispute, and after seeking an amicable solution, the french courts shall have exclusive jurisdiction.

Privacy Policy

Data Collected

We collect the following data:

• Identification information: email address
• Browsing data: pages visited, session duration, preferences
• Technical data: IP address, browser type, operating system
• Monitoring data: tracked pinball machines, configured alerts
• Billing data: payment information (name, first name, postal address)

Processing Purposes

Your data is processed to:

• Provide and improve our services
• Manage your user account and subscriptions
• Send transactional notifications (alerts, invoices)
• Ensure security and prevent fraud
• Comply with our legal obligations
• Analyze service usage to improve it

Legal Basis

The processing of your data is based on:

• Your consent (registration, communications)
• Our legitimate interest (service improvement, security)
• Compliance with legal obligations (accounting, taxation)

Data Sharing

Your data may be shared with:

• Auth0 (authentication and account management)
• Stripe (payment processing)
• Render (hosting and infrastructure)
• Messaging service providers (Telephone Company, WhatsApp, Mailersend)
• Competent authorities if required by law

We never sell your personal data to third parties.

Retention Period

We retain your data:

• Account data: during your subscription period + 3 years
• Billing data: 10 years (legal obligations)
• Technical logs: maximum 1 year
• Pinball monitoring data: until your account deletion

Your Rights

In accordance with GDPR, you have the following rights:

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw your consent

To exercise these rights, contact us at: pincrawl@pitp.it

Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit
• Critical data encryption at rest
• Secure authentication
• Continuous security monitoring
• Regular and secure backups

International Transfers

Some of our service providers may be located outside the EU. In this case, we ensure that appropriate safeguards are in place (standard contractual clauses, adequacy decisions).

Contact and Complaints

For any questions regarding this privacy policy or to exercise your rights: pincrawl@pitp.it

You also have the right to file a complaint with the CNIL (www.cnil.fr).