Last updated: November 8, 2025

Terms of Use

1. Purpose and Acceptance

These Terms of Use (ToU) govern access to and use of the PINCRAWL service, provided by PINCHBALL. By accessing or using the service, you agree to be bound by these Terms of Use.

2. Service Description

PINCRAWL is a pinball machine sale alert service accessible via a web interface. The service allows users to track pinball machines of interest and price evolution on the market according to the features available in their subscription.

3. Registration and User Account

To use the service, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your credentials and all activities performed under your account.

4. Subscriptions and Payments

4.1 Subscription Terms

The service is offered as monthly subscriptions. The prices and features of each plan are detailed on our website.

4.2 Billing and Payment

Recurring Payments:

By subscribing, you expressly authorize the automatic deduction of your monthly subscription amount. The first payment occurs immediately upon subscription, then at each renewal date.

4.3 Price Changes

We reserve the right to modify our rates with 30 days notice. New rates apply to the next renewal of your subscription.

4.4 Cancellation and Refund

You can cancel your subscription at any time from your customer area. Cancellation takes effect at the end of the current billing period. No pro rata refund is granted except as required by law.

5. Transactional Communications

Consent to Communications:

By using our service, you expressly consent to receive transactional communications related to the service operation via:

  • Email (service notifications, alerts, invoices)
  • SMS (alerts, verification codes)
  • WhatsApp (alerts)
  • Any other messaging service integrated into our platform

These communications are essential for the proper functioning of the service and do not constitute commercial prospecting. You cannot unsubscribe from these transactional communications while your account remains active.

6. Acceptable Use

You agree to use the service in accordance with applicable laws and not to:

  • Violate third-party intellectual property rights
  • Collect data illegally or without authorization
  • Overload our servers or disrupt the service
  • Use the service for malicious purposes

8. Data Protection

The processing of your personal data is governed by our Privacy Policy available in our legal notices, compliant with GDPR. We are committed to protecting your data and processing it only for declared purposes.

9. Service Availability

We strive to maintain optimal service availability, without being able to guarantee uninterrupted operation. Scheduled maintenance may cause temporary interruptions.

10. Limitation of Liability

Our liability is limited to the amount of sums paid for your subscription over the last 12 months. We cannot be held responsible for indirect damages or data loss.

11. Suspension and Termination

We reserve the right to suspend or terminate your access in case of violation of these Terms of Use, non-payment, or for technical or legal reasons.

12. Terms of Use Modifications

We may modify these Terms of Use at any time. Significant changes will be notified to you 30 days before they take effect. Continued use of the service constitutes acceptance of the new terms.

13. Applicable Law and Jurisdiction

These Terms of Use are governed by French law. In case of dispute, and after seeking an amicable solution, the french courts shall have exclusive jurisdiction.

14. Contact

For any questions regarding these Terms of Use, you can contact us at: pincrawl@pitp.it